Crisis planning – how to respond to the death, serious injury or abuse of a service user

This seminar is designed for health and social care providers and organisations working with children and vulnerable adults. It will provide an overview of how to plan for and respond to the issues arising from the death, serious injury or abuse of a service user, including useful practical steps for your organisation to take.

Dates & Times

February 16, 2017 @ 12:00 am

We will cover crisis planning from a regulatory and criminal law perspective, including:

  • Regulatory duties, including notifications to the CQC (and serious incident reports to the Charity Commission), and internal and regulatory investigations
  • Criminal investigations
  • Inquests
  • Disciplinary investigations / employment issues

Who should attend

This seminar is aimed at trustees, executives, service managers, HR, safeguarding officers and anyone working in this area.

This event is held in partnership with Hickman & Rose.


Abbie Rumbold

Emma Dowden-Teale

Claire Whittle

Louise McCartney

Daniel Machover

Andrew Katzen


9:00am registration and breakfast
9:30am seminar
10:30am finish