Innovate for Impact: Managing IT supplier relationships: Risks, red flags and reducing the impact of disputes
What makes an IT supplier relationship succeed – or fail? At our recent event, Innovate for Impact: Empowering Charities through Technology, panellists explored the challenges organisations face when delivering technology projects and managing relationships with IT suppliers. While the projects discussed varied widely, a number of recurring themes emerged: misaligned expectations, underestimated complexity, supplier dependency …