Regulatory investigations

Regulatory investigations can have serious implications for you or your organisation. We understand the legal, commercial and reputational risks our clients face, enabling you to respond with confidence and clarity.

Our specialist team provides clear and strategic legal advice to help you navigate each stage of a regulatory investigation – from early engagement to enforcement action. We understand that the prospect of a regulatory investigation can be stressful, and that dealing with that threat, and any investigation which may then crystallise demands significant resource from your organisation. We work discretely and collaboratively to protect your organisation’s reputation, governance and operations.

If you’re facing regulatory scrutiny, our experienced team provides calm, clear and strategic legal advice from the outset. When we are engaged early we can help you to try to avoid formal regulatory action. If a regulatory investigation is launched, we will work to protect your interests from the outset through to conclusion of the matter. We work on a wide range of regulatory investigations, including those brought by the Care Quality Commission (CQC), Ofcom, Ofsted, Ofqual, Office for Students, Ofgem, Ofwat, the Solicitors Regulation Authority, the Local Government and Social Care Ombudsman, the Medicines and Healthcare Products Regulatory Agency, and many other sector-specific regulators.

We act for charitable organisations, companies and senior executives, and other regulated individuals across a wide range of regulated sectors including not-for-profit, healthcare, education and professional services. Our lawyers combine regulatory insight with litigation expertise. With experience advising regulators as well as regulated entities and individuals, we have a strong understanding of how regulators work and how to maintain good relationships with them. We work proactively to resolve matters before they escalate, while being fully equipped to defend you if they do.

How we can help

If you are facing regulatory scrutiny, we can help. Our services include:

    • Advising on regulatory compliance.

    • Advising on handling complaints.

    • Responding to regulatory monitoring and audits.

    • Evidence gathering.

    • Making reports and notifications to regulators.

    • Responding to information requests and presenting mitigation strategies.

    • Advising on safeguarding and whistleblowing concerns.

    • Supporting internal inquiries and investigations and crisis management.

    • Preparing clients for inquiries, audits, inspections and interviews.

    • Supporting clients through fitness to practice investigations.

    • Advising on governance, compliance and risk management.

    • Representing organisations and individuals at hearings, tribunals and appeals.

    • Representing clients in settlement discussions with regulators.

    • Representing clients to minimise enforcement action and sanctions.

Meet our team